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Astro FAQ:

• How can I pay for Astro proxies?

  We accept payments via e-wallets, crypto, and bank cards. The list of current methods  available for buying residential IPs, mobile or datacenter proxies is published in the "Payment" section of the personal dashboard.

• What do I pay for purchasing a proxy?

  When you buy residential IP, mobile or datacenter one, you pay us for creating a new port (a small fee) and for traffic leverage (the bulk of the price). You can choose a traffic package or the “Pay as you go” option.

  There is no need to pay separately for accessing new IPs of geo targeted proxies. Every proxy port has a rotation feature, and external IP changes according to chosen settings without additional fees.

  The port may expire by traffic or money in the account, whichever runs out first.

• How to keep my proxies active all the time?

  We recommend using an automatic renewal option. Ensure that your personal account is recharged for the amount of money enough for prolonging the purchased proxy ports for another month.
  
  Note that the port has an expiration date, which varies depending on the plan you have chosen.

   

  - Within the "Prepaid" plan, the proxy works until it runs out of traffic OR the port expires (one month). When you refill your traffic, the port's expiration date is extended for another month, and the old and new traffic amounts are combined.

  - Within the "PayAsYouGo" plan, the ports that haven't had any traffic for more than 45 days will be automatically archived. If an archived port isn't restored within 14 days, the port is permanently deleted. Mind that for PayAsYouGo ports to work, you need to have sufficient funds in your balance. To prevent the port from being archived, make any request through the proxy (make sure that the connection is successful).

• How to get a discount on geo targeted proxies: are there discounts for proxies?

  Yes. We provide:

  - Accumulative discounts for frequent buying residential IPs, mobile or datacenter addresses.

  - Discounts on traffic, starting for packets from 10 GB.

  You can spare up to 25% on proxy pricing. Contact client support for more information. We also have special offers for corporate users.

• When does Astro bill for geo targeted proxies?

  Astro charges a fee every month, or at the moment your personal account lacks the sum of money enough to cover the spendings due to the "Pay as you go" option. It means that the best datacenter, mobile or residential IP you buy will be billed after each 10 MB used.