Astro FAQ

Datacenter proxies are the IP addresses lying within IP pools of data centers. The best datacenter proxies provide fast and reliable connection.

Residential proxies are the IP addresses from pools of home internet service providers (ISP) from 100+ countries. These IPs have all the strengths of geo targeted proxies due to CGNAT technology.

Mobile proxies are the IP addresses from IP pools belonging to cell phone and mobile carriers. These IPs have all the strengths of geo targeted proxies due to CGNAT technology. We provide access to 3G, 4G and 5G/LTE proxies.

Astro offers to buy residential IP addresses, datacenter, and mobile proxies.

All IPs are gathered ethically, i.e. with the users’ consent and in an AML and KYC-compliant way.

We have a number of competitors among enterprise-grade proxy ecosystems for web data collection and analysis. Astro offers competitive pricing plans with lower costs and instant access to all proxy pools without additional fees. Please be noted that you buy residential IPs or mobile from real-peer users and the best datacenter proxies available on the market.

Other companies may offer low proxy rates for the following reasons:

1. Residential and mobile proxies may be presented with datacenter ones. Check the type on the specialized web pages to ensure.

2. Third-party proxies may be shared, not individual. Shared intermediate IP addresses are slower and may be unavailable or carry potential cybersecurity risks. Astro operates as a trusted proxy website with private proxy ports.

3. Low prices of third-party services may be the result of unethically acquired or obtained IP addresses. These proxies may have issues with accessing targeted web pages or passing IP checks due to their blacklist character. All Astro proxies are credible, whitelisted, and they operate in strict compliance with ethical KYC and AML principles.

The term “thread” in this context is equal to a “port”. Every datacenter, residential or mobile proxy you buy is a dedicated port. A single external IP address corresponds to a single port. IP rotates according to the configuration set during the purchase or later. Order a number of proxy ports sufficient for your objectives. Additional geo targeted proxies can be ordered anytime. Consult with Astro support service in case of doubt.

All IPs are rotating, which is suitable for the vast majority of tasks. If the proxy is grouped by country/city or provider, then changing the external IP does not affect the work, since the IP of an average user of a mobile or residential network changes several times a day, too

Rotating geo targeted proxies suit most of the tasks. Set a preferable geolocation within a particular country, city or internet service provider. Our AI-based algorithms choose active and secure IPs which meet the requirements.

Astro is a credible infrastructure for evolving data obtaining and processing needs based on dynamic IP addresses. Even if your IP goes offline, the system will provide a new IP from the similar geolocation. It could be the same country, city, ISP or ASN depending on the settings specified during the order.

This means that a datacenter, mobile or residential IP you buy works for an unlimited period of time according to the pricing plan involved.

Yes. You get access to IP addresses identified by ASN as real internet users when you buy residential and mobile proxies. Datacenter proxies are identified as belonging to real servers of data centers in 100+ countries. All IPs are sourced ethically and meet compliance standards, including KYC and AML policies.

The total Astro proxy pool is constituted from hundreds of smaller IP pools originating from home ISP, mobile carriers, and data centers. The total pool is growing constantly, and now comprises more than 100,000 IPs per day and 2,000,000 unique IPs per month. Buy any residential and mobile proxies or the best datacenter proxies from 100+ countries to get reliable geo targeted proxies ranked by country, city, and ASN.

A proxy pool is a set of IP addresses belonging to a similar type and geolocation. Only credible online IPs constitute a pool. Leverage of the proxy requires an awareness of its active port, login and password. Hand-picking digits for IP creation will lead nowhere

Separate ports increase the chance of successful connection to the target web page. We recommend creating a separate port for each account of an accessed third-party site and rotate IP addresses during the operation. Contact Support service for advice.

Every port (IP:PORT) is a proxy server with a single IP address. It can be changed by timer, with every new connection or every request and forcefully. Set a configuration when you buy a proxy on Astro trusted proxy website or while using it.

A port (IP:PORT type) is a dynamic proxy server with a rotating external IP connecting to our node-xx-x.astroproxy.com servers. The rules for changing IP are set during a purchase or anytime it is necessary. One port is associated with one external IP address at a time and a single protocol, HTTP(S) or SOCKS, by your choice.

Astro is a principled platform enhancing web-based analytics. Our trusted proxy website offers dynamic proxies based on AI-enhanced algorithms. They ensure the uptime of 99.9% typical for proxy industry leaders. The rule is common for everyone who buys residential IP, purchases mobile or the best datacenter proxies. Uptime may go low in case of serious technical issues only. If there is one, our technical team fixes it promptly.

Uptime is the availability time of geo targeted proxies or other internet devices. It is a period of proxy running without delay or malfunction. The higher the indicator, the better proxies operate. Astro provides the best datacenter proxies, mobile, and residential IPs with 99.9% uptime.

You can change the external IP address every 30 seconds for any port obtained. The IP rotates immediately after the proper command is sent through the web interface or API.

A port handles up to 250 concurrent TCP connections.

Each reliable proxy server supports two protocols, SOCKS5 and HTTP(S). You can operate one protocol at once and change it anytime.

Buy as many residential, mobile or datacenter proxies as you need. Tick the needed IP addresses to place them in a separate group. You can combine geo targeted proxies in custom lists, edit them, rename separate ports or the whole lists for your convenience, and export any proxy list as a .txt file with adjustable settings.

Astro is a credible enterprise proxy infrastructure that helps businesses to scale up. We provide access to pools of geo targeted proxies. A port is equivalent to a dynamic proxy. The total number of ports for a purchase is specified during placing an order. Every port has one constant inner IP address and a number of external rotating IPs from the same geolocation and ISP, mobile carrier or data center. External IP changes due to chosen parameters.

You can set a new login and/or password during the purchase or later. Every IP address has its own login and password. The same rules apply to the whitelist of allowed external IPs.

You can access the purchased proxy IP by entering the login and password or from the IP specified in the whitelist. Access parameters are individual for every proxy port.

Astro provides individual ports. Our geo targeted proxies are not shared ones. There is only one user per a single IP port.

This mode suits proprietary software developers. Use it only if it really meets your requirements and you fully understand how it works. Otherwise accessing target web resources may be problematic. We recommend changing IP by link or by timer. Feel free to contact the Support service for advice, our personnel have extensive data experience and expertise in data quality.

IPs may change from time to time due to network activity. If you have set the system to change IPs by city, they will rotate within a chosen IP pool. This raises the chance of successful access to the target web platform from the trusted proxy website.

This happened due to a high network activity or the core mechanics of CGNAT technology, if you buy residential, mobile proxies. To avoid IP flagging, assign a separate proxy port for each account. Use geo targeted proxies with city-level targeting. For mobile proxies both city- and ISP-level targeting are recommended.

Yes, change external IP via API or using web interface by clicking the appropriate button near the selected proxy server.

IP rotates within the geolocated pool specified during the purchase procedure. Our server selects new IP addresses automatically applying the algorithms based on machine learning and AI experts’ experience.

It should be changed using GET requests. Once you finish the job, you’d better use GET/POST and/or API.

Buy residential, mobile or datacenter proxy. Set an IP rotation rule by HTTP-link URL function.

The control link is placed in your profile. The API key is available in the main menu, open the API settings tab.

Our proxies are dynamic. When you connect to any IP, you actually make a connection with our server/port. Its URL is added to the third-party software or browser just once. The external IP address changes as determined by settings or manually, via the HTTP-link URL/API/button in your profile.

Yes, Astro is fully compatible with API methods, including IP rotation. Choose the appropriate tab in the main dashboard menu and apply API (POST/GET) functions to integrate geo targeted proxies into the third-party software. You can test every API command before implementation. Use the API key specified on the top of the tab.

Ports of the trusted proxy website operate independently. If you choose a new IP for every request, each time the geo target proxy appeals to a target site, it will be detected as a new IP address.

The per-request mode is highly specific. It is applied for certain types of web data collection tasks only. Ask for a free proxy trial to check the chosen parameters or consult Astro Support service.

Trust Score shows the reliability of a particular IP address. Based on this, the target web source may deny incoming requests. For example, Google and Facebook do not permit server proxies with a low Trust Score. You can check the score on specialized service sites.

Yes. Astro is 100% compatible with third-party software, including antidetect browsers, headless browsers, automated algorithms for repetitive online tasks based on Java, Python, C#, etc.

Once you experience issues with WebRTC, you can:

• Use antidetect browsers (Multilogin, Indigo, Octo Browser, Surfinite, Kameleo, etc)
• Disable WebRTC.

The methods to disable WebRTC:

• Blocking technology:
  media.peerconnection.enabled = false
  
  
• Logging in using the default route:
  media.peerconnection.ice.default_address_only = true

No, Astro is the enterprise proxy infrastructure for web data collection with IP addresses sourced ethically. We strictly follow AML and KYC compliance standards, and that is why Astro can not be applied for SMTP mailings.

You need to:

1. Buy residential IP with mandatory grouping by city
2. Obtain mobile proxies grouped by carrier and city.

For the best effect, set the IP rotation parameter “by link” or by time interval. the last should be at least 15% larger than the duration of the visit. Create a separate port for each thread. Feel free to ask Support service for advice.

1. The intensity of work. Order a traffic package from 500 Mb per port or account.

Set the change mode by the link. Specify a separate port for each account. Do not forget about the mandatory grouping by city.

Try to make sure that the city and port match the city of "residence", which is indicated inside the account.

2. “Warm up” your account before launching an advertising campaign. Increase the number of friends, subscribe to communities, like posts in the feed, leave comments in friends and groups’ posts.

Ensure that the language, activity, and location of your subscribers match the proxies’ geolocation.

3. Be careful with long-term advertising.

Add several administrators to the page if you are planning a long-term advertising campaign.

To perform data collection or account management on Facebook one needs:

• Residential proxies with obligatory grouping by city
• Mobile proxies grouped by city and provider.

Create a separate port for each account. Use the link option to keep an external IP address while the account is active.

Astro recommends selecting residential proxies with a separate port for each socials’ account and city-level targeting. For mobile proxies, set a particular city and a mobile carrier. Buy residential and mobile proxies as they are the best for performing social media businesses.

Datacenter proxies are less suitable as they are more easily detected via ASN.

Yes, they do. We recommend you to buy residential IPs with city-level targeting, or mobile proxies with city- and ISP-level targeting. This should help you to get the data you need. Please, assign a separate port to each account.

Our geo targeted proxies suit for professional leverage, as they are sourced ethically and meet KYC/AML compliance standards. Astro offers full-spectrum solutions for internet data extraction, SEO, SMM, e-commerce, software testing, AI-driven models teaching, marketing, and advertising purposes. Check out the full list of use cases on the main page or contact our support specialists. They have extensive data experience and expertise in data quality and will help you choose the type of geo targeted proxies, suitable pricing plan, and appropriate software.

Access to some websites may be limited by the security system. Contact Support Service to get access individually upon agreement.

Whoer is a service for checking information transmitted by your computer to the internet.

Many mobile and residential proxies are blacklisted. Whoer reports that the blacklist only affects SMTP mailings.

Other tasks are not affected by the blacklisting of IP addresses.

We strictly follow AML and KYC policies and ask users to pass verification with a valid ID to ensure the legit and ethical use of our geo targeted proxies.

Astro implements AI-based algorithms to monitor current connections for violations of License Agreement.

Yes, Astro is an integral web data gathering infrastructure with real peer-to-peer whitelisted IP addresses. We value the confidentiality of our users and IP providers. We adhere strictly to the KYC and AML guidelines. The disclosure of the proxy data stream is limited to authorized law enforcement agencies, in accordance with legally stipulated procedures

We provide secure solutions for web data collection and management according to KYC and AML ethic principles. The content of any proxy connection can be exposed to law-enforcement authorities only, upon a special request according to the law agreements.

Yes. Astro is a 100% KYC (Know Your Customer) and AML (Anti Money Laundering) policies’ compliant platform. We ask you to provide a valid ID to get access to all features and account balance of our trusted proxy website.

We accept payments via e-wallets, crypto, and bank cards. The list of current methods  available for buying residential IPs, mobile or datacenter proxies is published in the "Payment" section of the personal dashboard.

100 Mb of mobile traffic cost $1.31.

The pricing plans for datacenter proxies start from $0.37 for 100 Mb. 

To buy a residential IP with 100 Mb of traffic, one pays $0.73.

Сurrent information on pricing plans is available on this page.

Also, pricing and available geo locations are available on the "Purchase" tab in the main menu of a personal account.

When you buy residential IP, mobile or datacenter one, you pay us for creating a new port (a small fee) and for traffic leverage (the bulk of the price). You can choose a traffic package or the “Pay as you go” option.

There is no need to pay separately for accessing new IPs of geo targeted proxies. Every proxy port has a rotation feature, and external IP changes according to chosen settings without additional fees.

The port may expire by traffic or money in the account, whichever runs out first.

Yes, we ask users to pass a compliance procedure to get full access to the features of our trusted proxy website and buy residential IP addresses, datacenter, and mobile proxies. During verification you provide a valid ID for making payments. Learn more from the experts of our Support service.

Astro charges a fee every month, or at the moment your personal account lacks the sum of money enough to cover the spendings due to the "Pay as you go" option. It means that the best datacenter, mobile or residential IP you buy will be billed after each 10 Mb used. Otherwise, you will get the bill at the moment the account runs out of funds. We recommend replenishing the account promptly. 

We recommend using an automatic renewal option. Ensure that your personal account is recharged for the amount of money enough for prolonging the purchased proxy ports for another month.

Any port can be extended after the traffic expires.

Replenish the balance, and then click the “Extend” button. After choosing the traffic amount or the “Pay as you go” option, money will be debited from the balance.

We charge for one that turns out bigger. If you have downloaded more data than uploaded, the downloaded traffic will count, and vice versa

If the month ends before you run out of gigabytes, you make your monthly payment.

If you run out of purchased gigabytes before the month ends, you pay for another portion of traffic.

It depends on the case. You will understand the required amount of traffic in the process of using it. The minimum order is 100 Mb. Any port can be extended after the traffic ends.

It depends on your request. We recommend a free trial access to decide on the amount of traffic needed. Contact the Support service for help.

E.g. 3 hours of active work on Facebook with video and photo viewing require about 500 Mb.

No, but the US is among countries where our geo targeted proxies are located. You can select a country, a city, and ISP or mobile carrier if you buy residential and mobile proxies or country/city/ASN in case of purchasing the best datacenter proxies.

Most of the options will be available except choosing a country. You can buy additional traffic or select another pricing plan, switch between IP rotation modes, change the type of accessing the proxy, its login and password.

The system automatically selects an IP from any pool available based on the AI-enhanced algorithm. It will be a geo targeted proxy of a selected type. It is full-pledged and can change external IP according to the rule set by you. The country-targeting option will be unavailable.

Our IP pools of geo targeted proxies are located in more than 100 countries across five continents. Buy residential IPs, mobile or datacenter proxies with country-, city-, and ASN-targeting. The pricing plans for datacenter proxies start from $0.37 for 100 Mb. Similar volumes of traffic for residential and mobile proxies will cost $0.73 and $1.31 respectively.

The current information on pricing plans and available geo locations is available on the purchase page of the main Astro menu.

We grant $3 to your personal account for a full-pledged trial. Buy residential and mobile proxies, get the best datacenter proxies, and access any geolocations during your free proxy trial.

The proxy free trial is not limited in duration. It lasts until the proxy traffic is all used up (you get $3 to your balance which you can spend at any time)

To use the obtained proxies further with chosen settings, you need to pass verification, top up your account, and choose a pricing plan.

Contact our live Support service and follow the instructions. Feel free to ask for the most preferable settings, software and type of geo targeted proxies for your objectives.

Astro has a top-notch live and experienced Support Service that offers solutions within 15 minutes during its working hours. Response time varies according to our team’s workload. Be patient, we will answer any and all of your requests.

Astro’s Support team is available from 10 a.m. to 2 a.m. (GMT+4) every day.

Astro provides multi-channeled support on issues regarding the settings and performance of our trusted proxy website. Feel free to get top-quality assistance via Facebook and Telegram.